.page-contact {
  --pc-border: 1px solid var(--line);
}

/* ---------- 面包屑 ---------- */
.page-contact .pc-crumb {
  padding-top: var(--gap-s);
}
.page-contact .pc-crumb .crumb {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 6px;
  font-size: 13px;
  letter-spacing: .04em;
  color: var(--graphite);
}
.page-contact .pc-crumb .crumb a {
  color: var(--ink-2);
  text-decoration: none;
  border-bottom: 1px solid var(--line);
  padding-bottom: 1px;
  transition: color .18s var(--ease), border-color .18s var(--ease);
}
.page-contact .pc-crumb .crumb a:hover,
.page-contact .pc-crumb .crumb a:focus-visible {
  color: var(--copper-deep);
  border-bottom-color: var(--copper);
}
.page-contact .pc-crumb .crumb__sep {
  color: var(--line);
}

/* ---------- 首屏 ---------- */
.page-contact .pc-hero {
  padding: var(--gap-l) 0 0;
}
.page-contact .pc-hero__eyebrow {
  color: var(--copper-deep);
}
.page-contact .pc-hero__title {
  margin: 18px 0 0;
  font-family: var(--font-head);
  font-weight: 900;
  font-size: clamp(38px, 10.5vw, 100px);
  line-height: 1.04;
  letter-spacing: -.03em;
  color: var(--ink);
}
.page-contact .pc-hero__line {
  display: block;
}
.page-contact .pc-hero__line--copper {
  color: var(--copper);
}
.page-contact .pc-hero__line--copper::after {
  content: "";
  display: block;
  width: 84px;
  height: 6px;
  margin-top: 18px;
  background: var(--copper);
}
.page-contact .pc-hero__lede {
  margin: var(--gap-s) 0 0;
  max-width: 60ch;
  font-size: 17px;
  line-height: 1.8;
  color: var(--ink-2);
}
.page-contact .pc-hero__actions {
  margin-top: 28px;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 12px 16px;
}
.page-contact .pc-hero__link {
  font-size: 14px;
  color: var(--copper-deep);
  text-decoration: none;
  border-bottom: 1px solid var(--copper-soft);
  padding-bottom: 2px;
  transition: border-color .18s var(--ease);
}
.page-contact .pc-hero__link:hover,
.page-contact .pc-hero__link:focus-visible {
  border-bottom-color: var(--copper);
}

/* 首屏数据条 */
.page-contact .pc-strip {
  list-style: none;
  margin: 40px 0 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  background: var(--ink);
  color: var(--paper);
}
.page-contact .pc-strip__item {
  padding: 20px 22px;
  border-top: 1px solid var(--rail-line);
}
.page-contact .pc-strip__item:first-child {
  border-top: none;
}
.page-contact .pc-strip__num {
  display: block;
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 28px;
  font-weight: 700;
  line-height: 1;
  color: var(--copper-soft);
}
.page-contact .pc-strip__unit {
  margin-left: 3px;
  font-size: 14px;
  font-weight: 500;
  color: var(--paper);
}
.page-contact .pc-strip__label {
  display: block;
  margin-top: 10px;
  font-size: 13px;
  line-height: 1.5;
  letter-spacing: .04em;
  color: var(--line);
}

/* ---------- 通用区块 ---------- */
.page-contact .pc-block {
  padding: var(--gap-l) 0;
}
.page-contact .pc-head {
  max-width: 66ch;
}
.page-contact .pc-head__eyebrow {
  color: var(--copper-deep);
}
.page-contact .pc-head__title {
  margin: 12px 0 0;
  font-family: var(--font-head);
  font-weight: 800;
  font-size: clamp(25px, 5.6vw, 40px);
  line-height: 1.2;
  letter-spacing: -.02em;
  color: var(--ink);
}
.page-contact .pc-head__text {
  margin: 14px 0 0;
  font-size: 16px;
  line-height: 1.8;
  color: var(--graphite);
}

/* ---------- 三条通道 ---------- */
.page-contact .pc-channels__grid {
  margin-top: 36px;
  display: grid;
  grid-template-columns: 1fr;
  gap: 18px;
}
.page-contact .pc-ch {
  display: flex;
  flex-direction: column;
  gap: 12px;
  padding: 24px 22px 26px;
  background: var(--paper);
  border: var(--pc-border);
  border-top: 4px solid var(--graphite);
}
.page-contact .pc-ch:nth-child(1) {
  border-top-color: var(--amber);
  background: linear-gradient(180deg, var(--amber-soft) 0%, var(--paper) 42%);
}
.page-contact .pc-ch:nth-child(2) {
  border-top-color: var(--copper);
  background: linear-gradient(180deg, var(--copper-soft) 0%, var(--paper) 42%);
}
.page-contact .pc-ch:nth-child(3) {
  border-top-color: var(--ink-2);
}
.page-contact .pc-ch__icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 40px;
  height: 40px;
  border: var(--pc-border);
  background: var(--paper);
  color: var(--ink-2);
}
.page-contact .pc-ch__icon svg {
  width: 20px;
  height: 20px;
  display: block;
}
.page-contact .pc-ch__icon--urgent { color: var(--amber-deep); border-color: var(--amber); }
.page-contact .pc-ch__icon--mail { color: var(--copper-deep); border-color: var(--copper); }
.page-contact .pc-ch__icon--phone { color: var(--ink-2); }
.page-contact .pc-ch__kicker {
  margin: 0;
  font-size: 12px;
  letter-spacing: .1em;
  color: var(--graphite);
}
.page-contact .pc-ch__title {
  margin: 0;
  font-size: 20px;
  font-weight: 800;
  line-height: 1.35;
  letter-spacing: -.01em;
  color: var(--ink);
}
.page-contact .pc-ch__text {
  margin: 0;
  font-size: 15px;
  line-height: 1.75;
  color: var(--ink-2);
}
.page-contact .pc-ch__sla {
  margin: 4px 0 0;
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 6px 10px;
  padding: 12px 14px;
  background: var(--wash);
  border-left: 3px solid var(--copper);
}
.page-contact .pc-ch__sla--urgent { border-left-color: var(--amber); }
.page-contact .pc-ch__sla--mail { border-left-color: var(--copper); }
.page-contact .pc-ch__sla--phone { border-left-color: var(--ink-2); }
.page-contact .pc-ch__sla-num {
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 21px;
  font-weight: 700;
  line-height: 1;
  color: var(--ink);
}
.page-contact .pc-ch__sla-unit {
  margin-left: 2px;
  font-size: 13px;
  font-weight: 500;
}
.page-contact .pc-ch__sla-label {
  flex: 1 1 180px;
  font-size: 13px;
  line-height: 1.6;
  color: var(--graphite);
}
.page-contact .pc-ch__sub {
  margin: 6px 0 0;
  padding-top: 12px;
  border-top: 1px dashed var(--line);
  font-size: 12px;
  letter-spacing: .1em;
  color: var(--graphite);
}
.page-contact .pc-ch__when {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.page-contact .pc-ch__when li {
  position: relative;
  padding-left: 16px;
  font-size: 14.5px;
  line-height: 1.65;
  color: var(--ink-2);
}
.page-contact .pc-ch__when li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 9px;
  width: 6px;
  height: 6px;
  background: var(--graphite);
}
.page-contact .pc-ch:nth-child(1) .pc-ch__when li::before { background: var(--amber); }
.page-contact .pc-ch:nth-child(2) .pc-ch__when li::before { background: var(--copper); }
.page-contact .pc-ch:nth-child(3) .pc-ch__when li::before { background: var(--ink-2); }

/* 图片容器 */
.page-contact .pc-figure {
  margin: 32px 0 0;
  border: var(--pc-border);
  background: var(--wash);
}
.page-contact .pc-figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}
.page-contact .pc-figure figcaption {
  padding: 12px 16px;
  border-top: var(--pc-border);
  background: var(--paper);
  font-size: 13px;
  line-height: 1.7;
  color: var(--graphite);
}

.page-contact .pc-note {
  margin: 24px 0 0;
  max-width: 44ch;
  padding-left: 14px;
  border-left: 2px solid var(--copper-soft);
  font-size: 14px;
  line-height: 1.75;
  color: var(--copper-deep);
  transform: rotate(-1deg);
}

/* ---------- 帮长辈下单 ---------- */
.page-contact .pc-senior {
  padding: var(--gap-l) 0;
  background: var(--wash);
  border-top: var(--pc-border);
  border-bottom: var(--pc-border);
  font-size: 17px;
  line-height: 1.9;
  color: var(--ink-2);
}
.page-contact .pc-senior__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: var(--gap-m);
}
.page-contact .pc-senior__title {
  margin: 12px 0 16px;
  font-family: var(--font-head);
  font-weight: 800;
  font-size: clamp(24px, 5.4vw, 36px);
  line-height: 1.25;
  letter-spacing: -.02em;
  color: var(--ink);
}
.page-contact .prose--senior p {
  margin: 0 0 16px;
  font-size: 17px;
  line-height: 1.95;
  color: var(--ink-2);
}
.page-contact .pc-steps {
  list-style: none;
  margin: 24px 0 0;
  padding: 0;
  counter-reset: pcs;
}
.page-contact .pc-steps li {
  counter-increment: pcs;
  display: grid;
  grid-template-columns: 40px 1fr;
  gap: 14px;
  padding: 18px 0;
  border-top: var(--pc-border);
}
.page-contact .pc-steps li:last-child {
  border-bottom: var(--pc-border);
}
.page-contact .pc-steps li::before {
  content: counter(pcs, decimal-leading-zero);
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 15px;
  font-weight: 700;
  letter-spacing: .04em;
  color: var(--copper-deep);
  padding-top: 4px;
}
.page-contact .pc-steps__t {
  margin: 0;
  font-size: 17px;
  font-weight: 700;
  line-height: 1.6;
  color: var(--ink);
}
.page-contact .pc-steps__d {
  margin: 6px 0 0;
  font-size: 17px;
  line-height: 1.95;
  color: var(--ink-2);
}
.page-contact .pc-senior__link {
  margin: 20px 0 0;
  font-size: 16px;
  line-height: 1.9;
  color: var(--graphite);
}
.page-contact .pc-senior__link a {
  color: var(--copper-deep);
  text-decoration: none;
  border-bottom: 1px solid var(--copper-soft);
}
.page-contact .pc-senior__link a:hover,
.page-contact .pc-senior__link a:focus-visible {
  border-bottom-color: var(--copper);
}
.page-contact .pc-figure--senior {
  margin-top: 0;
  background: var(--paper);
}

/* ---------- 长辈售后承诺 ---------- */
.page-contact .pc-pr-list {
  margin-top: 32px;
  border-top: var(--pc-border);
}
.page-contact .pc-pr {
  display: grid;
  grid-template-columns: 1fr;
  gap: 8px;
  padding: 22px 0;
  border-bottom: var(--pc-border);
}
.page-contact .pc-pr__num {
  margin: 0;
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 32px;
  font-weight: 700;
  line-height: 1;
  color: var(--copper);
}
.page-contact .pc-pr__unit {
  margin-left: 4px;
  font-size: 14px;
  font-weight: 500;
  color: var(--copper-deep);
}
.page-contact .pc-pr__t {
  margin: 0;
  font-size: 18px;
  font-weight: 800;
  line-height: 1.45;
  color: var(--ink);
}
.page-contact .pc-pr__d {
  margin: 8px 0 0;
  font-size: 15px;
  line-height: 1.8;
  color: var(--graphite);
}

.page-contact .pc-escalate {
  margin-top: 32px;
  padding: 22px 22px 24px;
  background: var(--amber-soft);
  border-left: 4px solid var(--amber);
}
.page-contact .pc-escalate__t {
  margin: 0;
  font-size: 16px;
  font-weight: 800;
  line-height: 1.5;
  color: var(--amber-deep);
}
.page-contact .pc-escalate__list {
  list-style: none;
  margin: 14px 0 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 10px;
}
.page-contact .pc-escalate__list li {
  position: relative;
  padding-left: 18px;
  font-size: 15px;
  line-height: 1.75;
  color: var(--ink-2);
}
.page-contact .pc-escalate__list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 10px;
  width: 7px;
  height: 2px;
  background: var(--amber-deep);
}

/* ---------- 处理流程 ---------- */
.page-contact .pc-flow {
  list-style: none;
  margin: 34px 0 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 12px;
}
.page-contact .pc-flow__step {
  display: flex;
  flex-direction: column;
  padding: 20px 18px 22px;
  background: var(--paper);
  border: var(--pc-border);
  border-top: 3px solid var(--copper);
}
.page-contact .pc-flow__idx {
  margin: 0;
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .1em;
  color: var(--copper-deep);
}
.page-contact .pc-flow__t {
  margin: 10px 0 0;
  font-size: 18px;
  font-weight: 800;
  line-height: 1.4;
  color: var(--ink);
}
.page-contact .pc-flow__d {
  margin: 8px 0 0;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--graphite);
}
.page-contact .pc-flow__see {
  margin: 14px 0 0;
  padding-top: 12px;
  border-top: 1px dashed var(--line);
  font-size: 14px;
  line-height: 1.75;
  color: var(--ink-2);
}

/* ---------- 提交要点 ---------- */
.page-contact .pc-tips__list {
  list-style: none;
  margin: 30px 0 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 1px;
  background: var(--line);
  border: var(--pc-border);
}
.page-contact .pc-tips__list li {
  padding: 18px 20px;
  background: var(--paper);
}
.page-contact .pc-tips__k {
  margin: 0;
  font-size: 15px;
  font-weight: 800;
  line-height: 1.5;
  color: var(--ink);
}
.page-contact .pc-tips__k::before {
  content: "";
  display: inline-block;
  width: 8px;
  height: 8px;
  margin-right: 8px;
  background: var(--copper);
  vertical-align: 1px;
}
.page-contact .pc-tips__v {
  margin: 8px 0 0;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--graphite);
}
.page-contact .pc-tips__foot {
  margin: 24px 0 0;
  max-width: 70ch;
  padding: 16px 18px;
  background: var(--wash);
  border-left: 3px solid var(--ink-2);
  font-size: 15px;
  line-height: 1.8;
  color: var(--ink-2);
}
.page-contact .pc-tips__foot a {
  color: var(--copper-deep);
  text-decoration: none;
  border-bottom: 1px solid var(--copper-soft);
}
.page-contact .pc-tips__foot a:hover,
.page-contact .pc-tips__foot a:focus-visible {
  border-bottom-color: var(--copper);
}

/* ---------- 联系方式 ---------- */
.page-contact .pc-cinfo {
  margin-top: 32px;
  display: grid;
  grid-template-columns: 1fr;
  gap: 1px;
  background: var(--line);
  border: var(--pc-border);
}
.page-contact .pc-cinfo__cell {
  padding: 22px 20px 24px;
  background: var(--paper);
}
.page-contact .pc-cinfo__k {
  margin: 0;
  font-size: 12px;
  letter-spacing: .1em;
  color: var(--graphite);
}
.page-contact .pc-cinfo__v {
  margin: 12px 0 0;
  font-size: 17px;
  font-weight: 700;
  line-height: 1.5;
  color: var(--ink);
  user-select: all;
  word-break: break-word;
}
.page-contact .pc-cinfo__v--mono {
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  letter-spacing: -.01em;
}
.page-contact .pc-cinfo__d {
  margin: 10px 0 0;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--graphite);
}
.page-contact .pc-cinfo__foot {
  margin: 20px 0 0;
  font-size: 15px;
  line-height: 1.85;
  color: var(--ink-2);
}
.page-contact .pc-cinfo__foot a {
  color: var(--copper-deep);
  text-decoration: none;
  border-bottom: 1px solid var(--copper-soft);
}
.page-contact .pc-cinfo__foot a:hover,
.page-contact .pc-cinfo__foot a:focus-visible {
  border-bottom-color: var(--copper);
}

/* ---------- 断点 ---------- */
@media (min-width: 640px) {
  .page-contact .pc-strip {
    grid-template-columns: repeat(3, 1fr);
  }
  .page-contact .pc-strip__item {
    border-top: none;
    border-left: 1px solid var(--rail-line);
  }
  .page-contact .pc-strip__item:first-child {
    border-left: none;
  }
  .page-contact .pc-pr {
    grid-template-columns: 160px 1fr;
    gap: 24px;
    align-items: start;
  }
  .page-contact .pc-escalate__list {
    grid-template-columns: repeat(2, 1fr);
  }
  .page-contact .pc-tips__list {
    grid-template-columns: repeat(2, 1fr);
  }
  .page-contact .pc-cinfo {
    grid-template-columns: repeat(2, 1fr);
  }
}

@media (min-width: 900px) {
  .page-contact .pc-block {
    padding: var(--gap-l) 0 72px;
  }
  .page-contact .pc-hero {
    padding-top: 56px;
  }
  .page-contact .pc-channels__grid {
    grid-template-columns: repeat(3, 1fr);
    gap: 20px;
    align-items: start;
  }
  .page-contact .pc-channels__grid .pc-ch:nth-child(2) {
    margin-top: 32px;
  }
  .page-contact .pc-channels__grid .pc-ch:nth-child(3) {
    margin-top: 64px;
  }
  .page-contact .pc-channels__grid {
    margin-bottom: 64px;
  }
  .page-contact .pc-senior {
    padding: 72px 0;
  }
  .page-contact .pc-senior__grid {
    grid-template-columns: 1.05fr 1fr;
    gap: var(--gap-l);
    align-items: start;
  }
  .page-contact .pc-flow {
    grid-template-columns: repeat(5, 1fr);
    gap: 12px;
  }
  .page-contact .pc-cinfo {
    grid-template-columns: repeat(3, 1fr);
  }
}

@media (min-width: 1200px) {
  .page-contact .pc-pr {
    grid-template-columns: 200px 1fr;
    gap: 32px;
  }
  .page-contact .pc-pr__num {
    font-size: 38px;
  }
}